Help centre

Getting started

From sign-up to your first answered customer.

  1. Create your account, then tell us your business name and industry. Setting up is free: your free trial has not started yet.
  2. Add your knowledge: your website, documents, or questions and answers you type in. The assistant only answers from what you give it.
  3. Check the assistant's name, the languages it answers in and how formal it should be.
  4. Connect a channel: your Telegram bot, the chat window on your website, or both.
  5. Ask it some test questions, check how a customer is handed to your team, then launch. Your free trial starts when the assistant goes live. The setup page on your dashboard shows what is left.

Still need help?

Write to us and a person from our team replies.

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