Plans, payments and invoices
The free trial, paying by bank transfer, invoices and changing plans.
Your free trial starts when your assistant goes live. When it ends, the assistant stops replying until you choose a plan: new messages go to your team in the inbox, nothing is deleted and nothing is charged automatically.
To buy a plan, choose it on the Billing page. You get an invoice for the first month, which you pay by bank transfer with the reference shown there, or online where that is available. The plan starts once we have confirmed your payment.
Invoices and receipts are in English, with both parties' TIN. Add your company's legal name and TIN under Billing → Billing details.
Upgrades start once the price difference is paid; downgrades and cancellations take effect at the end of the paid period. If an invoice stays unpaid, you get reminders that say on which day the service pauses, and it stays paused until the invoice is paid.